xScale case study
xScale, a logistics company, approached us to create a smarter platform that improves the customer experience in freight forwarding services. The platform is designed to address the inefficiencies of existing freight forwarding platforms, connecting shippers with carriers and generating better offers for freight services. Thanks to Requestum's expertise, we have created an innovative platform for xScale that provides a user-friendly and efficient logistics management solution.
Challenges
During the development of the logistics platform for xScale, our company faced several challenges that required careful planning, effective project management, and a focus on MVP principles. Despite these challenges, we were able to deliver a functional and effective platform that met the client's needs. In this list, we will discuss some of the key strategies and approaches that helped us overcome these challenges and deliver a successful project for xScale.
01 Tight Budget
We had to work within a limited budget and find ways to optimize costs without compromising on quality.
02 Short Timeline
The project had to be delivered within a tight timeline of 4-5 months, which required careful planning and effective project management to ensure that deadlines were met.
03 Mobile-first approach
Since most users would be accessing the platform through their mobile devices, we had to design the platform with a mobile-first approach, ensuring that it was easy to use and accessible on various mobile devices.
04 Basic Functionality
We had to focus on developing the most basic functionality that would start bringing value from day one of using the app. This meant that we had to prioritize key features and functionality and avoid overcomplicating the platform with unnecessary features.
Solution, step 1
Discovery phase for the project
To address the challenges faced during the development of the logistics platform for xScale, our company suggested a full discovery phase for the project. This involved several workshop sessions with the customer to understand their needs and requirements. Based on these sessions, we developed an initial set of features and created two artifacts, a development specification and custom-made wireframes and designs for the entire project.
step 2
Mobile-first approach
Furthermore, we decided to adopt a mobile-first approach, which is already an industry standard but was particularly essential for this project due to the majority of users accessing the platform through their mobile devices. With this approach, the development phase went smoothly, and we were able to complete the project on time.
step 3
Successfully deliver a platform
By conducting a thorough discovery phase and adopting a mobile-first approach, we were able to address the challenges faced during the development of the logistics platform for xScale and successfully deliver a functional and effective platform that met the client's needs.
Features
Based on the essential component goals, we implemented the following elements and features:
01Public area
This is the section of the software that is accessible to the general public, where they can find information about the company, its services, and its products.
-
Home
-
About company
-
Services
-
Contact us
-
Static text
-
404
-
Contact us
-
Static text
-
404
02Auth module
This is the authentication module that allows users to securely log in and access the features and functionalities of the software.
-
Sign Up
-
Login
-
Forgot password
03End-user dashboards
These are the dashboards that end-users have access to, which allow them to manage their:
-
Requests for quotes
-
Bookings
-
Tracking
-
Profile
04CRM (operation manager/admin role)
This is the Customer Relationship Management (CRM) module designed for operation managers and admin roles. It allows them to manage:
-
Shipments
-
Requests for quotes
-
Bookings
-
Invoices
-
Profile
-
Tracking and shipment management
-
Commodities management
-
Userlist management
-
Managerlist management (superadmin)
-
Tracking and shipment management
-
Commodities management
-
Userlist management
-
Managerlist management (superadmin)
Tech Stack
Tools for each part of the project are selected and used, considering the requirements of the customer and the team's expertise.
Angular Universal
Decoupled Drupal
PHP
Digital Ocean
Results
Our team has successfully developed a dedicated B2C logistics platform for xScale. The platform gives users the ability to track and manage their deliveries in real time, helping to improve customer satisfaction and experience. With our solution, customers can easily and efficiently manage their logistics needs directly from our platform, streamlining processes and providing a smoother experience.